- Tassimo Professional
- - Tassimo Pro Machines
- - Tassimo Pro Drinks
- Kenco Singles
- - Kenco Singles Machines
- - Kenco Singles
- - Kenco Singles Consumables
- Fresh Seal
- - Fresh Seal Machines
- - Fresh Seal Drinks
- In-Cup
- - In-Cup Machines
- - In-Cup Drinks
- Instant
- - Instant Machines
- - Instant Vending Ingredients
- - Big Tins of Coffee
- - Hotel & Hospitality
- Bean to Cup
- - For the Home
- - Traditional Espresso
- - Bean to Cup Machines
- - Kenco Beans
- Pour & Serve
- - Pour & Serve Equipment
- - Filter Coffee & Filters Papers
- Consumables
- - Cups & Lids
- - Point Of Sale
- - Stirrers
- - Sugar & Milk
- Hot Water Boilers
- - Water Boiler Range
- Water Coolers
Types of Delivery
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D.H.L
Other Courier (pallet deliveries)
This is for all large items or bulk orders that require a pallet delivery. Once the order is complete we will contact you to arrange delivery. Please note that the times of operation are Monday Friday 9 - 5.30pm. Specific delivery times are only available with a further charge, we will advise this cost when booking the delivery.
Receiving and Signing for your goods
All Items Must Be Checked Whilst the Driver is at the Premises
Please inspect goods on arrival, look for obvious damages and report to driver. If the goods are not in a satisfactory condition mark the paperwork as damaged and dont accept the delivery please report this to us ASAP by e mail or telephone.
Once you have received your goods please check them over immediately and report any other issues to us within 48 hours.
Look for obvious damages and report to driver. If the goods are not in a satisfactory condition mark the paperwork as damaged and dont accept the delivery please report this to us ASAP by email or telephone.
Delivery Costs
The delivery cost prices stated on the advert is for UK Mainland only. If you require a delivery to Ireland or any where else that is not mainland UK please email to prior to purchase for any further charges. Unfortunately we do not deliver abroad to France, Spain etc. All prices quoted in the advert include VAT were applicable This is the Total price for Delivery.
All delivery price information is found on each individual item page.
Collections
Cancellations
If you are not totally satisfied with your goods you have the right to cancel your order. To exercise this right of cancellation you must give written notice of this via fax, email or letter. It is important that you are aware that carriage charges are non-refundable except in the case of faulty or damaged goods. Please note that the return of non faulty goods will incur a restocking fee of 20% in order to re package the goods into their original condition, and also the cost of the redelivery back to us.
Distance Selling Regulations
As a mail order customer you have the right to cancel any item within 7 days of delivery provided it is in new and unused condition with original packaging and receipt. Items used or opened will be deemed to have been accepted by you and therefore cannot be returned unless faulty. To cancel an item please e-mail us as advised above. Items must be received by us within 7 days of cancellation and you will receive a full refund to your credit card upon inspection of the goods. We will not refund your postage costs unless the item is faulty or there is an error in the delivery. Likewise, the item is to be returned at the customers cost.
